Privacy Policy

At Gobeller, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal and business information. By using our services, you agree to the terms outlined in this policy.

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Services Offered

Gobeller provides the following services:

Privacy Policy

Effective Date: 24th Of February 2025

Gobeller is committed to protecting your privacy.

Information We Collect

• Personal Information: Full name, phone number, address, BVN, NIN, passwords, photographs, geolocation data, IP address, and biometric data.
• Business Information: Company name, registration details, TIN, transaction history.
• Technical Information: Usage data, cookies, tracking data.

How We Use Your Information

• Service Provision: Account creation, transaction processing.
• Verification & Compliance: Identity verification, regulatory compliance.
• Fraud Prevention: Monitoring transactions, suspending suspicious accounts.
• Communication: Transaction alerts, promotional materials.
• Service Improvement: Analyzing usage patterns.

Data Sharing with Partner Banks and Processors

• Shared Data: Name, phone number, BVN, NIN, transaction details, KYC documents.
• Purpose: Transaction processing, compliance.
• Customer Permission: Data is shared with consent.

Fraud Policy

• Fraud Monitoring: Accounts engaged in fraud will be suspended.
• User Responsibility: Users must secure account credentials.

Failed Transactions & Disputes

• Users must contact banks for failed transactions.
• Disputes can be reported to support@gobeller.com with transaction details.

Data Security

• Encryption: All data is encrypted during transmission and storage.
• Access Control: Restricted access to authorized personnel.
• Regular Audits: Ensuring continuous data protection.

Your Rights

• Users can request access, correction, or deletion of data.
• Users may withdraw consent for data sharing.

Age of Usage

Gobeller services are for users 18 years and above.

Payment of Subscription

Subscription fees apply based on the selected plan.

Changes to Privacy Policy

Gobeller reserves the right to update this policy.

Technical Requirements

Technical Integration Proposal

Includes timelines, resources, and support for API integration.

Information Security Policy

Adheres to strict encryption, access control, and security audits.

Data Protection Compliance

• Complies with NDPR and GDPR for cross-border transactions.

Cross-Border & Local Compliance

Ensures compliance with local and international data protection laws.

KYC Requirements

• Users must provide ID, photographs, biometric data, proof of address.

Customer Permissions

By using Gobeller, users consent to data collection and sharing for verification and fraud prevention.